3333 bat Privacy Policy

This privacy policy applies to all services and features of the 3333 bat platform. When you open an account, log in, or use any service on 3333 bat, you are considered to have voluntarily agreed to this policy. We believe that transparency and trustworthiness are the foundation of a strong relationship with our users. Every aspect of how we collect and use information is therefore presented openly here.

3333 bat collects various types of information from users in order to provide its services. This information falls into two main categories — information voluntarily provided by the user, and information collected automatically.

1.1 Directly Provided Information

Information you provide when registering and using your account:

• Full name and date of birth (for age verification — confirmation of 21+ age)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay number (for payment processing)
• Identity document details (during the KYC verification process)
• Bank account details (in the case of bank transfers)
• Messages and information provided when seeking support via live chat or email

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system information
• Time spent on the platform and a list of pages visited
• Cookie and local storage data
• Login times and access logs

3333 bat uses collected information only for specific and lawful purposes. No information is stored unnecessarily or sold to third parties.

2.1 Account Management and Service Delivery

Your information is used to keep your account active, verify logins, process deposits and withdrawals, and provide bonuses and VIP benefits.

2.2 Identity Verification and Fraud Prevention

Information is used to confirm the identity of each account holder and to prevent unauthorised transactions, multi-accounting, or fraudulent activity.

2.3 Customer Support

Your account and contact information is needed to provide you with effective support through our 24/7 live chat and email support team.

2.4 Responsible Gaming Monitoring

3333 bat ensures responsible gaming practices by analysing users' playing patterns. If unusual behaviour is noticed in a user's activity, we may reach out with support. Read the relevant page to learn more about our Responsible Gaming policy.

2.5 Technical Improvement and Security

Collected logs and usage data are analysed to test platform performance, trial new features, and maintain system security.

3333 bat applies industry-standard technical measures to protect user information. Data transfers are secured through SSL (Secure Socket Layer) encryption, and information is stored on servers in an encrypted state.

3.1 Encryption Technology

All data transmission is encrypted using SSL/TLS technology. Payment information is processed in a specially secured environment where card or bank details are not stored directly on the platform.

3.2 Access Control

Only authorised staff may access specific information when necessary. All access is logged and audited regularly.

3.3 Retention Period

Necessary information is retained while your account remains active. Even after an account is closed, certain information may be kept for a set period to meet legal and financial obligations.

3333 bat never sells users' personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances as necessary for operating the service:

4.1 Payment Processors

Payment gateways such as bKash, Nagad, Rocket, and Upay receive the information needed to process transactions. These organisations are governed by their own privacy policies. In the case of bank transfers, the relevant bank receives limited information.

4.2 Technology Providers

Game providers (such as Evolution, Pragmatic Play, PG Soft, and JILI) may receive limited session data to ensure game fairness and functionality. This information is never personally identifiable.

4.3 Legal Obligations

3333 bat may be required to provide information in compliance with applicable law when subject to a valid legal order, court directive, or request from an investigating authority.

The 3333 bat website and app use cookies and similar technologies. These technologies improve your browsing experience and keep the platform running effectively.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Collect anonymous statistics to help us understand platform usage.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform services to not work properly.

3333 bat users have the following rights regarding their personal information:

6.1 Right to Access

You can log in to your account at any time to view and update your stored information. Requests for detailed information can be made by emailing our support team.

6.2 Right to Correction

If there is an error in your information or a change is needed, please contact our customer support. Changes to identity document details may require a fresh KYC verification.

6.3 Request for Deletion

You may request that your account be closed and your information deleted. However, financial transaction history and KYC records may need to be retained for a set period due to legal obligations.

6.4 Objection and Restriction

You may object to the processing of your information for specific purposes. Send such requests to our email and we will respond as quickly as possible.

All services on 3333 bat are exclusively for users aged 21 and above. 21+ No account is activated without age verification.

If we become aware that a minor has opened an account using false information, that account will be closed immediately and the collected information will be deleted.

If a parent or legal guardian believes that someone under their care is using our platform, please contact our support team without delay.

3333 bat reserves the right to update this privacy policy from time to time. If any significant changes are made, we will inform users in the following ways:

• Displaying a notice at the time of account login
• Sending a notification to the registered email address
• Updating the "Last Updated" date at the top of this page

If you continue using the platform after an update, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, the 3333 bat customer support team is available seven days a week, twenty-four hours a day.

9.1 Contact Methods

• Live Chat: Contact us directly through the live chat button on the platform (support available in Bengali and English)
• Email: [email protected]

9.2 Response Timeframe

For requests sent by email, we respond as quickly as possible within business days. For urgent matters, use live chat — you will receive immediate assistance there.

Answers to common privacy-related questions may be found on our FAQ page.